Bitcoin: Troubleshooting

In this article we go over some of the common issues with your Bitcoin BTC inside of Exodus wallet and how to fix them.


In this Article:


Bitcoin Wrong Address Troubleshooting

Please note: These instructions only work using the desktop version of Exodus.

Recover Bitcoin (BTC) sent to your Bitcoin Cash (BCH) Wallet

1
First, navigate to the Bitcoin Cash (BCH) section of your wallet.
2
Next, click on the Asset Menu in the upper right-hand corner of your wallet. If you don't see the Asset Menu option in your wallet, be sure to update to our latest release.
3
Select the Sweep for Bitcoin option from your Asset Menu:

Your Bitcoin (BTC) will be moved to your Exodus BTC address, and you will see it in your wallet's balance.

Recover Bitcoin (BTC) sent to your Bitcoin SV (BSV) Wallet

1
First, navigate to the Bitcoin SV (BSV) section of your wallet.
2
Next, click on the Asset Menu in the upper right-hand corner of your wallet. If you don't see the Asset Menu option in your wallet, be sure to update to our latest release.
3
Select the Sweep for Bitcoin option from your Asset Menu:

Your Bitcoin (BTC) will be moved to your Exodus BTC address, and you will see it in your wallet's balance.