Huobi ECO Chain: Troubleshooting

In this article we go over some of the common issues with your Huobi ECO Chain assets (HRC20) inside of Exodus wallet and how to fix them.


In this Article:


Wrong Address Troubleshooting

How is it possible to send to the wrong address?

Huobi recently released their HRC20 token standard on the Huobi ECO Chain. With this introduction came many assets that have an HRC20 version. 

What this means is that it is possible to accidentally choose the wrong network when withdrawing your asset to your Exodus wallet address, even though we don't support the Huobi ECO Chain for these assets.

Please do not worry though! This article will show you how you can retrieve your Huobi ECO Chain assets sent to your Exodus wallet.

Recover your Huobi ECO Chain asset sent to your Exodus address

HRC20 token sent to Exodus desktop

To retrieve your HRC20 assets will require the use of a desktop computer and Metamask, but it only takes a few minutes!

1
Go to Metamask's website and download the Metamask wallet.
2
Now please open your Exodus wallet, and open the asset wallet that you accidentally sent your HRC20 asset to.
3
Please export the private key from the wallet inside of Exodus. Here's how you can obtain your Private Key: How do I view my private keys?
4
Copy your Exodus Private Key.
5
Open Metamask and import your Ethereum private key by clicking on Import Account.
6
After importing your Private Key, click on Main Ethereum Network at the top of the Metamask wallet screen and select Custom RPC.
7
Then, copy and paste these details in the relevant sections:
1. Network Name: HT-mainnet
2. RPC: https://http-mainnet.hecochain.com/
3. ChainID: 128
4. Symbol: HT
5. Block Explorer: https://scan.hecochain.com/
Then click Save.
8
Now please go back to the main wallet balance page by clicking the big X in the top right of Metamask.

Then go to the bottom and click on Add Token.

9
Click on Custom Token and you will see you need to find the Token Contract Address. To find the contract address all you need to do is:
  1. Open the HRC token list and find the asset you accidentally sent to and click on it.
  2. Under Profile Summary in the top right you will see Contract, please copy the contract address.

10
Now back in Metamask just paste in the contract address (the rest of the information should appear by itself). Then click Next.

You should now see your HRC tokens appear, just click Add Tokens.

11

Please note: You'll need some Huobi Tokens (HT) in the wallet before you can move your funds out of Metamask. You can use this list to find where to purchase some.

12
Finally, send your HRC20 tokens back to where you got them from and after that the Huobi tokens (HT) that you just obtained in step 11.

HRC20 token sent to Exodus mobile

To retrieve your HRC20 assets will require the use of a desktop computer and Metamask, but it only takes a few minutes!

1
First, you'll need to download the Desktop version of Exodus here.
2
Now you will need to link your mobile wallet to the desktop wallet you just downloaded. To do this please read this guide.
3
The rest of the instructions are the same as above in the HRC20 token sent to Exodus desktop section.

HRC20 token sent to Trezor

To retrieve your HRC20 assets will require the use of a desktop computer and Metamask, but it only takes a few minutes!

1
Go to Metamask's website and download the Metamask wallet.
2
Then, you'll need to connect your Trezor device to Metamask using this official guide.
3

Please note: In the Select an Account screen, please select the ETH address you sent your HRC20 tokens to. Most of the time it will be the first account.

4
The rest of the instructions are the same as above. Please start at Step 6 in the HRC20 token sent to Exodus desktop section.