How do I take a screenshot?

When interacting with an Exodus Community Support Engineer from Exodus Support, they may ask you to take a screenshot of Exodus. Here is a guide to show you how to take a screenshot.

This article will show you how to take a screenshot on most systems.

Exodus staff will NEVER ask for sensitive information, including passwords, private keys, or 12-word secret recovery phrases. Be careful not to include your Exodus 12-word secret recovery phrase, private keys, or password in any screenshot you take.


In this article:


How do I take a screenshot on Desktop?

Windows

For Microsoft Windows, we suggest using the Snipping Tool to capture parts of your screen or Alt + PrnScn to capture the entire screen.

1
In order to take a screenshot with the Snipping Tool, click on the Windows start icon inside your computer's taskbar.

2
Type in Snipping Tool and click the icon to start the program.

3
Choose what mode you want to use then click New and choose what area you want to take a screenshot of.

For more in-depth instructions on how to use the Snipping Tool, you can check out Microsoft's own guide here.

macOS

For macOS, there are built-in keystrokes that allow you to take a screenshot instantly.

Full screen Press and hold: Shift+Command+3
Portion of screen Press and hold: Shift+Command+4
Capture a specific window Press and hold: Shift+Command+4+Space

Once you have taken the screenshot you can find the screenshot as a .png file on your desktop.

For more in-depth instructions, you can check out Apple's own guide here.

Linux

For Linux, each distro could have a different way to take a screenshot. These instructions will show you how to take a screenshot on Ubuntu 22.04.

1
Open the Applications drawer by clicking the 9 dots in your taskbar.

2
Find the search bar at the top.

3
Type in: Screenshot and click on the Screenshot application.

4
Set up the screenshot settings as you wish to take your screenshot.


How do I take a screenshot on Mobile?

iOS

1
Open the app you want to screenshot and go to the exact screen you want to capture.
2
On iPhone X and greater, press and hold the Side button on the right side and press the Volume Up button at the same time.

The screen will flash white and you'll hear the camera shutter sound if your sound is enabled. 

For more in-depth instructions, you can check out Apple's article here.

Android

For Android, each device could have a different way to take a screenshot.

In general to take a screenshot, press and hold the Power and Volume Down buttons at the same time. If your device has a physical Home button, press and hold the Power and Home buttons instead.

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