Trezor FAQs

Learn more about Trezor in Exodus! Answers to frequently asked questions and security tips.


In this article:


How do I connect my Trezor to Exodus?

If you have a brand new Trezor, learn how to connect it to your Exodus wallet here: How do I set up a new Trezor with Exodus?

If you have already set up your Trezor, find the steps to connect it here: How do I connect a Trezor that has already been set up?


How do I change my Trezor PIN?

Trezor Model T

1
Open your Exodus wallet and connect your Trezor to Exodus. To learn how, visit: How do I connect my Trezor to Exodus?
2
In Exodus, a) click the Settings icon in the top right corner, then b) click Devices. c) Click the three dots next to your Trezor, then click d) Set Device PIN.

3
On the screen of your Trezor, click the green checkmark to confirm you want to change the PIN.
4
Follow the instructions on the Trezor screen. You will first need to enter your old PIN, and then you will have to enter and re-enter the new PIN code.
5
Click Continue on your Trezor Screen. You have now changed the PIN code for your Trezor.

Trezor Model One

1
Open your Exodus wallet and connect your Trezor to Exodus. To learn how, visit: How do I connect my Trezor to Exodus?
2
In Exodus, a) click the Settings icon in the top right corner, then b) click Devices. c) Click the three dots next to your Trezor, then click d) Set Device PIN.

3
To create a new PIN, follow the instructions in Exodus. On your Trezor screen, tap  Confirm.
4
Enter your current PIN. You will see a number grid on your Trezor. Exodus will show a similar grid but with dots. In Exodus, enter your PIN by clicking on the dots representing the numbers shown on your Trezor. Then click Confirm.

5
Create a strong and secure PIN for your Trezor and click Confirm.

6
Enter your new PIN again and click Confirm.

7
And you are done! You have now changed the PIN for your Trezor.

How do I delete my Trezor portfolio?

Deleting your Trezor portfolio will unpair your Trezor device from Exodus.

If you delete your Trezor portfolio, you will also delete its exchange history. If you decide to re-pair your Trezor to Exodus, you won't be able to recover your Trezor exchange data.

Deleting your Trezor portfolio in Exodus does not delete the funds held in your Trezor. The funds in your Trezor are associated with your Trezor secret recovery phrase, and if you reconnect your Trezor, you will see your funds.

1
In Exodus, a) click the Settings icon, then b) click Portfolios. Next, c) click the Gear icon next to the Trezor portfolio you want to remove.

2
Click Delete Portfolio.

3
To confirm that you want to remove the Trezor portfolio, click Confirm.

4
If your wallet is secured with a password, enter the password to remove the portfolio. And you are done! The Trezor portfolio is now unpaired and removed from your Exodus wallet.

How do I hide my Trezor portfolio?

Usually, when you disconnect your Trezor from Exodus, Exodus will remember your Trezor portfolio and show it as a view-only wallet. But what if you want to hide the portfolio when your Trezor is not connected? If it's hidden, how do you reveal it again?

This guide will show you how to hide and reveal your Trezor portfolio in Exodus. 

1
To hide or reveal your Trezor portfolio, your Trezor will need to be connected to Exodus. To learn how, visit: How do I connect my Trezor to Exodus?
2
In Exodus, a) click the Settings icon, then b) click Devices. To hide your Trezor portfolio, c) click Hide.

3
To confirm, click Hide .

4
Your Trezor portfolio is now hidden and will not show in your Exodus wallet. If you want to reveal your Trezor portfolio again, connect your Trezor to Exodus and click Reveal.


How do I rename my Trezor portfolio?

1
To rename a Trezor portfolio, in Exodus, a) click the Settings icon, then b) click Portfolios. Next, c) click the Pen icon next to the portfolio you want to rename.

2
a) Enter the name. b) You can also change the portfolio color or logo. When you are done, b) click Save Updates. Your portfolio has now been updated!


Why can't I view my Trezor secret recovery phrase or private keys using Exodus?

Trezor only shows your secret recovery phrase once, when you first create your Trezor wallet. Trezor doesn't show you individual private keys. 

After your Trezor wallet is created and set up, your secret recovery phrase is stored offline on your Trezor, and viewing it is no longer possible. Because your secret recovery phrase is only shown once, it is crucial to write it down and store it in a safe and secure location.

Never keep any digital copies of your secret recovery phrase and never share it with anyone. 

To learn more about Trezor, visit: Getting started with Exodus and Trezor


Why shouldn't I import my Exodus wallet into my Trezor?

If you import your Exodus 12-word secret recovery phrase into your Trezor, it negates the main benefit of having a Trezor, which is that the Trezor secret recovery phrase is generated on a device that isn't connected to the internet. 

This is because Trezor is a cold wallet. Cold wallets can't connect to the internet. Trezor stores your secret recovery phrase and private keys offline. Storing your secret recovery phrase and private keys offline using a cold wallet is the best way to keep your funds safe. If your secret recovery phrase is never on a device connected to the internet, it is impossible to hack. 

Exodus is a hot wallet because the 12-word secret recovery phrase is stored directly on your device, and your device can connect to the internet. Hot wallets are convenient and easy to use. But they can be vulnerable to digital attacks if your device is compromised. Your wallet is only as safe as the device it's stored on. 

For more in-depth information, you can visit: Hot vs. cold wallets.

If you decide to use a Trezor, it is important that your Trezor generates your secret recovery phrase. Always keep your Trezor secret recovery phrase offline. Never keep any digital copies of your secret recovery phrase and never share it with anyone.

For more information on keeping your wallet secure, visit: How do I keep my money safe?

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