How do I access my wallet if I forget my password?

If you forget your Exodus password, not to worry! Remember the 12-word secret recovery phrase you wrote down and stored in a secure offline location? Here's where it will come in handy!

In this article:


Desktop

1
Open Exodus and click Restore to regain access using your 12-word secret recovery phrase.

2
Then enter the 12-word phrase that you wrote down on a piece of paper during the backup up process.

Make sure you're entering the words:

  • In sequence from 1 to 12, without the numbers
  • In all lower case letters
  • Spelled correctly. Misspelled words will be highlighted in red.

Don't forget to keep your 12-word secret recovery phrase somewhere safe and never share it with anybody! Anyone with your 12-word phrase can access your funds.


Mobile

If you forgot your passcode and cannot use Touch ID or Face ID to unlock Exodus Mobile, you can use your 12-word secret recovery phrase to regain access to your wallet:

1
On the lock screen in Exodus, either press and hold the Backspace button for 10 seconds or enter a wrong passcode 3 times.

2
Tap Forgot your passcode?

3
Tap Continue?

4
You will be presented with a screen when you will enter the first 4 of 12 words of your secret recovery phrase. Enter your first 4 words and tap Next. Continue until all 12-words have been entered and tap Restore.

Make sure you're entering the words:

  • In sequence from 1 to 12, without the numbers
  • In all lower case letters
  • Spelled correctly. Misspelled words will be highlighted in red.

After tapping Restore, Exodus will need to restart. Exodus will begin to sync assets that are supported by both Exodus Desktop and Exodus Mobile. This may take a few seconds or several minutes depending on your wallet history. If you have a diverse portfolio with a long transaction history, it may take longer.

Once the restore is complete, Exodus will let you know!