How do I refresh my wallet?

Did you send a coin to your wallet, but it's not showing in your balance? Is your Bitcoin displaying incorrectly? Do you get an error when trying to send?

If so, then your wallet may be out of sync with the blockchain. A quick wallet refresh tends to fix a number of balance-related problems and help your wallet correctly align with the network.

As a first step, please make sure you are using the latest release of Exodus. If you need to, here's how to update.


In this article:


How do I refresh my Web3 Wallet?

If you have issues with the Exodus Web3 Wallet and the balances are not updating, then please try the following troubleshooting steps to refresh your wallet.

  • Close and reopen the internet browser that you use for Exodus Web3 Wallet.
  • Ensure you are on the latest version of the Web3 Wallet: How do I update Exodus?
  • If you still have issues, restart your device.
  • Check your internet connection and network connection. For more information on how to check your network connection see the article: Network or connection issues troubleshooting guide

If you continue to have issues with your wallet, please feel free to contact Exodus support: How do I contact Exodus Support?


1
Open the crypto wallet you would like to refresh by a) clicking the Portfolio icon and b) selecting the asset from the list below.

2
If the asset has multiple networks enabled, click the dropdown menu to select the network to refresh. 

Refreshing the wallet from the total balance view will only refresh the selected base network. In the picture below, Ethereum is the base network.

3
Click the asset's logo.

4
A dialogue will ask Refresh Blockchain? Click Rescan. When the asset's icon is finished spinning, your transactions will be updated and your wallet will be back in sync with the blockchain!


How do I refresh from the asset menu?

1

Open the crypto wallet you would like to refresh by a) clicking the Portfolio icon and b) selecting the asset from the list below.

2

If the asset is supported on multiple networks, click the dropdown menu and select the network to refresh.

3
a) Click on the More icon in the top right-hand corner to open the menu, and b) click Refresh Blockchain.

4
A dialogue will ask Refresh Blockchain? Click Rescan. When the asset's icon is finished spinning, your transactions will be updated and your wallet will be back in sync with the blockchain!


How do I refresh my mobile wallet?

1
a) Tap on the Profile icon, then b) tap Settings.

2
Scroll down and tap Refresh Networks.

3
Tap Continue. Your mobile wallet will restart and refresh all networks, then all your assets will be back in sync!


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