How do I delete my wallet and start over?

For safety reasons, the keys to your Exodus wallet are stored in a location on your computer that is separate from the wallet program's data. This design decision allows users to upgrade easily and makes it difficult for new users to accidentally remove those important files from their computer.


In this Article:


Why would you want to delete and start over?

There are several reasons why you may want to delete your wallet from your computer, or why the Exodus Support Team would advise you to do that: 

  • You already have your wallet restored on a new computer
  • Your wallet doesn't open anymore and all attempts to update it have failed 
  • Your wallet was compromised and you want to start over with new private keys and a new 12-word secret recovery phrase

If you would like to uninstall Exodus, or erase your wallet and start over, please follow the steps outlined below for Windows, macOS and Linux.

Warning: The steps below will result in the removal of your digital assets from your Exodus desktop wallet. If you have funds in your current wallet, these cannot be recovered without a backup.

Desktop:

Step 1: Move your current crypto to a temporary wallet

Please note: Make sure you have your current 12-word secret recovery phrase written down. Double-check that there are no spelling errors and that the 12 words are in the correct order.

Option A: A temporary Exodus wallet on a different computer you trust.

1
Download Exodus and install it on a different computer. We will use this as a temporary wallet.
2
Open the Exodus wallet you just downloaded on the other computer and restore your assets using this guide.

Option B: A temporary Exodus wallet on a different user account on the same computer.

1
Please follow these instructions to create a new user account on your computer: How do I create multiple accounts or users on my computer?
2
Once you’ve created an additional user account on your computer, download Exodus on the new account by visiting: Download Exodus and install it and launch it.
3
Now restore your funds on the new Exodus wallet on your new user account by following this guide.

Option C: A temporary Exodus wallet on your supported mobile device

1
Please download Exodus wallet on your supported mobile device by visiting: Exodus mobile.
2
Now restore your current Exodus wallet's 12-word phrase into your Exodus mobile application by following this guide.

Step 2: Delete your current Exodus wallet files and install a new wallet

Locate the data folder containing your digital asset keys and wallet data on your computer. The data directory is located in different places depending on if you are on a PC, macOS or Linux.

macOS:

Open the Exodus menu and follow this path: Developer > Data Folder > Open Data Folder

Alternatively, you can also get here by opening finder and pressing Command + Shift + G. Copy and Paste this into the Go To Folder text field: ~/Library/Application Support/Exodus

Windows:

You can also access the folder from the Exodus wallet by opening the developer menu and following this path: Developer > Data Folder > Open Data Folder. Alternatively, you can follow the path C: > Users > YOUR-USERNAME > AppData > Roaming > Exodus

Windows users may need to show hidden files to access this folder. You can open the developer menu by holding down "Control" and "Shift", then "D". You can find detailed instructions on how to open the developer menu here.

Linux:

home > YOUR-USERNAME > .config > Exodus. Linux users may need to show hidden files to access this folder. On most Linux platforms you can turn on hidden files by typing Control + H

Please note: After opening up the data folder (containing your asset keys and wallet data) in your file browser, it's important to close Exodus before proceeding.

Once Exodus is closed, you may either delete the folder labeled Exodus, or rename it to something else (e.g. Exodus.old). After this is complete, opening Exodus will lead straight to the Portfolio page, which will show zero funds.

At this point:

If your goal was just to delete your wallet because you no longer want Exodus on this computer, you can now uninstall/delete the Exodus application altogether as you have removed the sensitive files already.

If your goal was to restore your existing wallet or create a new wallet on the same computer, please continue with Step 3:


Step 3: Open Exodus to check if you have a new wallet

In this step, all you need to do is double click on your Exodus wallet icon again and start your wallet. You should see no crypto in this wallet and a brand new 12-word phrase. This means you have successfully deleted your old wallet.

Please note: It's important to backup your new wallet by writing down the new 12-word secret recovery phrase and setting a password to secure it.

If you have sent out funds in step 1 and want them into this new Exodus wallet we have just created, then please continue with step 4


Step 4: Send your funds back to your new wallet

All you need to do in this step is to go to the wallet you sent your funds to in Step 1 and send them to your new Exodus wallet.


Mobile:

Step 1: Move your current crypto to a temporary wallet

Please note: Make sure you have your current 12-word phrase written down. Double-check that there are no spelling errors and that the 12 words are in the correct order.

Option A: Create a temporary Exodus wallet on a computer you trust.

1
Download Exodus and install it on a computer you trust. We will use this as a temporary wallet.
2
Open the Exodus wallet you just downloaded on the computer and restore your assets into it using this guide.

Option B: Send your assets to a different wallet

1
Follow this guide to send all your crypto out of your wallet to a different wallet.

Step 2: Delete your current Exodus wallet to generate a new wallet

1
Open Exodus Mobile and tap a) Dashboard then b) Settings.

2
Scroll down until you find the Delete Wallet button in the Advanced section and tap it.

3
This will bring up a prompt to confirm you truly want to erase your wallet. Once you tap Delete, this wallet will be wiped from the device and this cannot be reversed. Only the 12-word phrase can recover a wallet once this is done.


Step 3: Open Exodus to check if you have a new wallet

In this step, all you need to do is make sure your Exodus wallet application restarted and generated a new wallet. You should see the welcome screen again.


Step 4: Send your funds back to your new wallet

All you need to do in this step is go to the wallet you sent your funds to in Step 1 and send them to your new Exodus wallet.

Please note: If you would like to delete your temporary wallet, you can follow Step 2 above.