What is a memo, destination tag, and message, and how do I use them?

Looking to send BNB (BNB), Cosmos (ATOM), EOS (EOS), Hedera Hashgraph (HBAR), NEM (XEM), XRP (XRP), Stellar Lumens (XLM), Algorand (ALGO), or Terra Classic (LUNC) from Exodus to an exchange or platform but don't know what to do with the memo, destination tag, or message the exchange or platform gave you?

Or withdrawing Hedera Hashgraph (HBAR), Cosmos (ATOM), EOS (EOS), XRP (XRP), Stellar Lumens (XLM), BNB (BNB), or NEM (XEM) from an exchange to Exodus but don't know what to enter in the memo, destination tag, or message field?

Don't worry, this guide has you covered!


In this article:


Tutorial video: What is a memo, destination tag, and message, and how do I use them?


What is a memo, destination tag, or message?

A memo, destination tag, or message is used to identify a transaction in order to credit an account.

For exchanges that have hundreds of thousands of customers, it is not optimal to have individual wallet addresses for each customer. Customers send to a single address and add a memo, destination tag, or message to indicate which deposit belongs to which user.

Memo
  • Algorand (ALGO)
  • BNB (BNB)
  • Cosmos (ATOM)
  • EOS (EOS)
  • Hedera Hashgraph (HBAR)
  • Stellar Lumens (XLM)
  • Terra Classic (LUNC)
  • Terra USD (UST)
  • Anchor Protocol (ANC)
  • Bonded Luna (BLUNA)
Destination tag
  • XRP (XRP)
Message
  • NEM (XEM)

Where do I enter a memo, destination tag, or message while sending funds from Exodus?

Now that you know what these various tags are, how do you use them in Exodus?

Desktop:

1
Go to the wallet of the crypto that you want to send with a memo or destination tag, then click Send.

2
a) Click the Advanced Options icon in the top left corner to enable the advanced sending options, b) enter the receiving address, destination tag, and personal note, c) enter the amount you wish to send, and d) click Send.

Mobile:

Go to the wallet of the crypto of your choice that supports one of these methods, then tap the send icon on the left. Tap on the Advanced section so you can add in the extra information as you will see below.

Please note: Tapping the Destination Tag button will automatically paste whatever is in your phone's clipboard. If you want to enter the destination tag manually, then long-press the Destination Tag button until your keyboard pops up. Remember to always double-check that the Destination Tag you enter is correct!


What memo, destination tag, or message should I use when sending to Exodus?

Exodus creates a unique wallet address for each user, so there is no need to include a memo, destination tag, or message when sending funds to Exodus.

If this is a mandatory field on the wallet or exchange you’re sending funds from, you can enter whatever you'd like. Note that XRP (XRP) only accepts numbers in this field. You can enter letters and numbers for EOS (EOS) and Stellar Lumens (XLM).

Your funds will arrive in Exodus as long as you have entered your correct wallet address.

Please note: For Algorand (ALGO), the primary use of the memo is for making a zero-ALGO transaction to sign up for or vote in an Algorand governance period. Algorand refers to this memo as a note. To read more about Algorand's Community Governance program, please see here.


I sent funds from Exodus without a memo, destination tag, or message to a wallet or exchange which required it. What should I do?

If the receiving wallet requires a memo, destination tag, or message and refuses to auto-process your deposits if the memo, destination tag, or message is missing, there is nothing we at Exodus can do as the funds have left your Exodus wallet.

Please contact the receiving wallet owner or support team with the transaction ID and request them to manually verify and credit your deposit.

There are some wallets/exchanges which do not offer any support for such mistakes. Therefore, be very careful when sending these cryptos from Exodus to another wallet.

To be even safer, you can always test with a small amount to be sure that your transaction goes through.


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