Exodus uses several domains. Each domain serves a specific purpose, like running the wallet, providing downloads, or connecting to block explorers. Check the domains in this article if you're unsure if it's safe to go to a particular website or accept communication from an email address that looks like it's from Exodus.
In this article:
Exodus-owned domains
*exodus.com and *exodus.com/support
The website for the Exodus wallet has information about the wallet. It also hosts the Exodus Knowledge Base.* refers to any sub-domains or servers that may be used to provide wallet functionality.
*.a.exodus.io and *.exodus.io
Most parts of the Exodus wallet connect to *.a.exodus.io or *.exodus.io domains to provide the functionality to run the wallet. * refers to any sub-domains or servers that may be used to provide wallet functionality.
exodus.com/download
Exodus uses this page to provide official wallet downloads. This is the only official source to download Exodus Mobile, Exodus Desktop, and Exodus Web3 Wallet. Never download Exodus from other hosts or websites because of the danger of downloading a scam version.
Check out this article to learn how to verify if your Exodus download is authentic.
Exodus emails
It's possible to make it look like emails come from @exodus.com or @exodus.io, even if they don't. This is known as spoofing. Please be careful, because any email you receive may contain malware or be a phishing attempt.
Exodus will never email you a personal message out of the blue.
If you don't email us first, the only email you will get from Exodus is the newsletter (if you've signed up for it).
Otherwise, we will respond to your emails only if you email us first.
You can find all the ways to contact us here: How do I contact Exodus Support?
Exodus staff will never ask for sensitive information, including passwords, private keys, or 12-word secret recovery phrases.